Services
Consultation
This is a complimentary service provided to our new clients. In most cases our technicians will travel our to your office to do a comprehensive evaluation of the existing system in order to better understand the flaws and problems within the system. Our technicians will then have a thorough discussion with the client to get a better understanding of the clients’ future goal for their office or company. This is an important aspect of the process. It is during the consultation stage that the client is encouraged to ask any questions or voice any concerns. After the consultation, our team is able to determine what needs to be changed or modified in order to make your existing system complete.
System Integration
We offer a wide range of branded hardware and software products that our clients can choose from and upon request installation of products can be provided. Prior to installation however, we make sure to run appropriate tests and configurations on all hardware and software. This eliminates any problems on the day of installation and minimizes the risk of disruption to your work routine.
After hour Support
Most businesses claim that they provide afterhours support when in reality; they do not have anyone answering your calls after the business hours. Not us! We are here to help whenever you need us. Our team guarantees a call back within 2 hours of your emergency call and is here to help you will all your technical questions.
24-7 Monitoring
Information Technologies provides 24×7 monitoring for your system. Our team of professionals constantly monitors all your critical systems and gives you confidence and your system is safe and secure. Here is the list of few key items that are regularly monitored within any given system:
Emergency Repairs
Are you in need of immediate technical support? Our team of technicians can arrive at your site to provide diagnostics and resolution services.
Disaster Recovery
At Integration Technologies we build unique Disaster Recovery plans for your business and take every measure to protect your company from a crisis.
Online backup
Integration Technologies provides online backup for your business, which means that all files get stored away from your premises at an offsite server location, so incase of any disasters, you would not lose any of your existing data. Post disaster recovery, All files can be restored to your system within a timely manner.